Setting Up Paperless Invoicing

In paperless invoicing, a physical invoice is not printed. Instead, an email notification is sent to the customer and the invoice is presented through eBill Payment.

The Invoice Media setting of an invoice determines whether an invoice is printed or transmitted using electronic data interchange (EDI), or whether an email notification is sent. In all cases, the invoice will appear in eBill Payment. The BIIVCEMAIL process will send an email for each finalized invoice with an Invoice Media setting of Email Notification for which an email has not been already sent.

The Invoice Media setting is populated according to the customer contact's communication preference. When a billing contact has a communication preference setting of Email Notification for the document code INVC, then new invoices created online or through the Billing Interface will be created with an Invoice Media setting of Email Notification.

If an invoice contact does not have an email address or does not have access to the eBill Payment application, an error will be noted by the Finalization process and the invoice will not be generated.