Setting Up Payment Accounts (Fluid)

This topic discusses the payment account information you can set up in Fluid eBill Payment when you select the Account Settings tile.

This example illustrates the fields and controls on the Account Settings Tile.

Account Settings tile (LFF)

The Account Settings pages in the large form factor (LFF) and small form factor (SFF) designs display the same information, including the following:

  • Billing addresses.

  • Contact information, such as phone numbers.

  • Credit card profiles on file.

Page Name

Definition Name

Usage

Pages in the Large Form Factor Design

Account Settings - Contact Information Page (LFF)

EB_ACCTG_DET_FL

View contact information and manage phone information for the customer.

Add a Phone Number Page

Edit Phone Number Page

EB_ACDET_CNT_SCF

Add and edit phone numbers.

Account Settings - Billing Address Page (LFF)

EB_ACCTG_DET_FL

Manage a customer’s billing addresses.

Add a Billing Address Page

Edit Billing Address Page

EB_ACDET_ADDR_SCF

Add and edit billing addresses.

Account Settings - Credit Cards Page (LFF)

EB_ACCTG_DET_FL

Manage a customer’s credit card profiles. Access third-party credit card hosting site to add and edit credit card information.

Pages in the Small Form Factor Design

Account Settings Page

EB_SACCTG_DET_FL

View contact information and access billing, phone, and credit card profile information.

Account Settings - Billing Address Page (SFF)

Add a Billing Address Page

Edit Billing Address Page

EB_SACCTG_ADD_SCF

Manage a customer’s billing addresses. Add and edit billing addresses.

Account Settings - Phone Numbers Page (SFF)

Add a Phone Number Page

Edit Phone Number Page

EB_SACCTG_PHN_SCF

Manage a customer’s phone numbers. Add and edit phone numbers.

Account Settings - Credit Cards Page (SFF)

EB_SACCTG_CRD_SCF

Manage a customer’s credit card profiles. Access third-party credit card hosting site to add and edit credit card information.

Field or Control

Description

Add button

Select the Add button to add a credit card profile, billing address, or phone number on an Account Settings page.

Delete

Click the Delete button on the Edit Phone Number page or Edit Billing Address page to remove the entry.

Use the Account Settings - Contact Information page (LFF) to view contact information and manage phone information for the customer.

Navigation:

Select the Account Settings tile on My Homepage. Select the Contact Information button in the left panel.

This example illustrates the fields and controls on the Account Settings - Contact Information page (LFF). You can find definitions for the fields and controls later on this page.

Account Settings - Contact Information page (LFF)

Field or Control

Description

Name and Email ID

Displays available customer contact name and email address.

Phone Information

In the Phone Information grid, you can do the following:

  • View fields in the grid including the type of phone number, international prefix, number, and extension.

  • Add a new phone type row by selecting the Add button.

  • Select a phone type row to open the Edit Phone Number page, where you can edit or delete stored information.

Primary

Displays a check mark in the Primary column if the number is designated as the preferred contact number.

Use the Account Settings - Billing Address page (LFF) to manage a customer’s billing address.

Navigation:

Select the Account Settings tile on My Homepage. Select the Billing Address button in the left panel.

This example illustrates the fields and controls on the Account Settings - Billing Address page (LFF). You can find definitions for the fields and controls later on this page.

Account Settings - Billing Address page (LFF)

Field or Control

Description

Billing Address List

In the Billing Address List grid, you can do the following:

  • View fields in the grid including the address and a nickname for the address.

  • Add a new billing address row by selecting the Add button.

  • Select an address row to open the Edit Billing Address page, where you can edit or delete stored information. You cannot change a nickname once an address is saved.

Primary

Displays a check mark in the Primary column if the address is designated as the preferred billing address.

Use the Account Settings - Credit Cards page (LFF) to manage a customer’s credit card profiles.

Access third-party credit card hosting site to add and edit credit card information.

Navigation:

Select the Account Settings tile on My Homepage. Select the Credit Cards button in the left panel.

This example illustrates the fields and controls on the Account Settings - Credit Cards page (LFF). You can find definitions for the fields and controls later on this page.

Account Settings - Credit Cards page (LFF)

Use the Account Settings page to view contact information and access billing, phone, and credit card profile information.

Navigation:

Select the Account Settings tile on My Homepage.

This example illustrates the fields and controls on the Account Settings page. You can find definitions for the fields and controls later on this page.

Account Settings page

Field or Control

Description

Name and Email ID

Displays available customer contact name and email address.

Access the billing addresses, phone numbers, and credit cards by selecting the respective rows in the Details grid. The number of billing addresses, phone numbers, and credit card profiles on file is shown on each row.

Use the Account Settings - Billing Address page (SFF) to manage a customer’s billing addresses.

Navigation:

Select the Billing Address row on the Account Settings page (SFF).

This example illustrates the fields and controls on the Account Settings - Billing Address page (SFF). You can find definitions for the fields and controls later on this page.

Account Settings - Billing Address page (SFF)

Select an address row in the list to edit or delete the address, or select the Add button to enter a new address.

The address fields are the same on the large form factor design; only the formatting is different.

Use the Account Settings - Phone Numbers page (SFF) to manage a customer’s phone information.

Navigation:

Select the Phone Numbers row on the Account Settings page (SFF).

This example illustrates the fields and controls on the Account Settings - Phone Numbers page (SFF). You can find definitions for the fields and controls later on this page.

Account Settings - Phone Numbers page (SFF)

Select a row in the list to edit or delete the number, or select the Add button to enter a new number.

The Phone Information fields are the same on the large form factor design; only the formatting is different.

Use the Account Settings - Credit Cards page (SFF) to manage a customer’s credit card profiles. Access third-party credit card hosting site to add and edit credit card information.

Navigation:

Select the Credit Cards row on the Account Settings page (SFF).

This example illustrates the fields and controls on the Account Settings - Credit Cards page (SFF). You can find definitions for the fields and controls later on this page.

Account Settings - Credit Cards page (SFF)

Field or Control

Description

Add button

Click to access the third-party credit card hosting site, where you can add credit card information and update the profile in Fluid eBill Payment.

Edit button

Click to access the third-party credit card hosting site, where you can edit information for the selected credit card and update the profile in Fluid eBill Payment.

Delete button

Click to delete the selected credit card profile in Fluid eBill Payment.

Primary

Select Yes to indicate the preferred credit card to use for payments. You must select one credit card to be the primary credit card.

The credit card details are the same on the large form factor design; only the formatting is different.