Viewing Supporting Documentation Attached to an Invoice (Classic)

This topic discusses how customers can view a supporting document. You can attach documents to an invoice header or line using the Billing application.

Page Name

Definition Name

Usage

View Supporting Documentation Page

BI_ATTACH_SS

View a list of supporting documents that are attached to an invoice.

Use the View Supporting Documentation page (BI_ATTACH_SS) to view a list of supporting documents that are attached to an invoice.

Navigation:

eBill Payment > Invoices

Click an invoice number on the Invoice List page and then click the View Supporting Documentation link at the bottom of the Invoice Summary page.

Note: The View Supporting Documentation link will appear only when documents are attached to the invoice that are not marked as internal only.

This example illustrates the fields and controls on the View Supporting Documentation page. You can find definitions for the fields and controls later on this page.

View Supporting Documentation page

Field or Control

Description

Invoice Documents

Lists documents that are attached at the invoice header level.

Invoice Line Documents

Lists documents that are attached to specific invoice lines.

View

Click to open the document in a browser or associated application.

Note: If the Attach Invoice Image option is enabled in Billing, then the invoice image will also be visible from the View Supporting Documentation page.