Using the PeopleSoft Quality EIP

Quality provides a single service operation that the system uses to collect quality control information from existing third-party systems. This service operation is Quality_Data_Submit.

PeopleSoft delivers the service operations in PeopleSoft Integration Broker with a default status of Inactive. You must activate each service operation before attempting to send or receive data from a third-party source or another PeopleSoft system, such as CRM.

To use the Quality EIP:

1. Setup the service operation within PeopleSoft Integration Broker and Enterprise Components:

   Use the information in the table below and refer to the setup instructions in Setting Up Service Operations.

   Service Operation	Direction and Type	Handlers	Chunking Available?	Integrates With
   QUALITY_DATA_SUBMIT	Inbound Asynchronous	QualityDataSubmit	No	third-party system

2. Post service operations in the format required by the Quality_Data_Submit service operation into the Quality_Data_Submit message queue using PeopleSoft Integration Broker.

3. The Subscription PeopleCode then analyzes the data in the service operation—control testing and alarm notification—and updates the results in the PeopleSoft database.

The system marks subgroups that have encountered simple processing errors, such as an acceptance limit violation, as errors and holds them in a queue to prevent them from adversely affecting control calculations. To correct these problems, use the data editor.

If the system cannot process the service operation, it stops the service operation queue and all service operation processing for that channel cease until the situation is corrected. These types of errors should be found and corrected during integration and should not be part of a production system.

PeopleTools: Integration Broker