Character Limitations

Certain special multibyte characters that you enter, paste, or check in to document authoring PeopleSoft pages can cause translation problems in the system. These problems occur on certain system platforms that are not using a Unicode Standard database and are due to internal storage limitations of the database and requirements of the multibyte character.

The characters appear normal when you add them to a text field; however, when the system saves the page, the character might display as another font, such as a wing ding font, depending on which platform that you are using that is not using the Unicode Standard database.

Note: If you are not using an Unicode Standard database, you should refrain from using special characters including:

  • " and ": Double quotes with curls.

  • ' : Single quotes with curls.

  • – : Dashes and hyphens.

  • (TM): Trademark enclosed in parenthesis; however, superscript trademarks appear normal.

  • 1/2, 1/4: Fractions entered as subscripts.

When the system detects these multibyte characters from a database that is not a Unicode Standard database, it attempts to replace the value to a reasonable alternative that it can store. When you use any of these characters or create a custom character, you should use the Preview feature for clauses and sections to check the appearance of the characters. This is how they will appear in a generated document.

Note: You must manually review and replace the characters before you use a document configurator to generate the document when having multibyte character issues.