Responding to Surveys
This topic discusses how to respond to surveys.
|
Page Name |
Definition Name |
Usage |
|---|---|---|
|
SP_SUR_FILL |
Respond to and review your work order surveys. |
Use the Respond To Survey page (SP_SUR_FILL) to respond to and review your work order surveys.
Navigation:
Click the Search button to locate your surveys.
Click Survey.
This example illustrates the fields and controls on the Respond to Survey page. You can find definitions for the fields and controls later on this page.
Field or Control |
Description |
|---|---|
User ID |
Review the survey recipient user name. |
Completed By |
Review name of the person that filled out the survey. This may differ from the recipient user name. The service coordinator, requester, and other service team members have the ability to respond to the survey on behalf of recipients. This field is blank if the survey is not complete. |
Survey Question |
View the questions for the survey. |
Answer |
Provide answers to the survey questions. |
Submit Survey |
Click to submit the survey to the survey reviewer. Note: This action disallows further changes to the survey, marks the survey as complete for the user, and removes the worklist entry. |
Save for Later |
Click to save the survey. Once you save the survey, you can access and complete it at a later time. |