Understanding Life Event Processing

Employees process a self service life event when there is a change in their benefits enrollment as a result of a life event, for example, change in marital status, child birth or adoption. An employee will access the Life Events pages differently based on the interface they are using:

• Classic Life Events

  To access the classic Life Events pages, select the NavBar Navigator to select Employee Self Service, eBenefits, Life Events (see Using PeopleSoft eBenefits Pages).

• Fluid Life Events

  To access the fluid Life Events pages, from the fluid Employee Self Service landing page (or the landing page where you have placed the tile), select the Benefit Details Tile, and then select the Life Events tile.

To process a life event, select your life event from the list of available life event on the selection page. An activity guide process guides you through the required sub-steps or action items to complete the life event. An activity guide page lists all the steps, or action items, within the life event. The status of each action item in the activity guide page changes as you navigate through the activity guide. The system provides easy navigation through the activity guide steps. You can stop processing a life event temporarily and continue at a later point, or you can completely cancel (delete) the life event instance. When you complete a life event, the activity guide provides a visual indication that all the action items and steps are complete.

You can perform the following activities while processing a life event:

• Upload documents required to process the life event. Based on the type of the employee life event being processed, the system displays the required document type(s) to be uploaded.

• Change benefits enrollment.

• Review your benefits election and go back to previous steps to make additional changes if necessary.

These topics describe how to process the following out-of-the-box life events:

• Marriage

• Child birth

• Adoption

• Divorce