Track Flexible Service Overview

Track Flexible Service enables you to set up your service tracking structure to comply with internal and external regulations, like these:

  • Most organizations have requirements, based on internal procedures and bargaining agreements, that define different types of service and different service accrual rules for different types of eligibility.

  • Some organizations have requirements that are mandated by local or federal legislation. For example, the Family and Medical Leave Act defines the service date calculation method for compliance with the plan, and the state of Massachusetts includes all periods of service in accrual toward seniority, regardless of breaks.

Track Flexible Service also enables you to set up a service tracking structure based on how your organization does business.

You can define service parameters and service accrual rules, use these parameters and rules to establish service types, and then organize the service types into calculation groups. You can track worker service credits by job or position, stagger service type start dates, prorate service credits based on your full-time equivalent count, and prorate service credits based on job action or reasons.