Troubleshooting New User Registration

  • Ensure that the service operations created for the consuming self-service transactions and the service operations delivered with the New User Registration framework are configured with Full Access security. To do so, access the General page (PeopleTools > Integration Broker > Integration Setup > Service Operations > General) for the desired service operation. Click the Service Operation Security link and make sure the permission lists used inside SCC_SS_TEMPLATE have Full Access.

  • If you use the New User Registration Forgot Password utility and you see the following Integration Broker error, it means your user does not have access to a permission list set to 'Allow Password to be Emailed = 'Y':

    This example illustrates the fields and controls on the Integration Broken error. You can find definitions for the fields and controls later on this page.

    Integration Broken error