3.15.1 25500 - No DA-MP Leader Detected Alarm

Alarm Group:
DIAM
Description:
This alarm occurs when no active DA-MP leaders have been detected.
Severity:
Critical
Instance:
<NetworkElement>
HA Score:
Normal
Auto Clear Seconds:
0 (zero)
OID:
eagleXgDiameterNoDaMpLeaderDetectedNotify
Cause:
The alarm # 25500 raises:
  • When No Active DA-MP leaders are reported by the maintenance leader.
  • When there is a single DA-MP and DSR process is stopped.
  • When there are multiple DA-MPs, DSR process is stopped and there is ComAgent Connection failure between two or more DA-MP's.
The alarm clears when maintenance leader reports a single active DA-MP leader.
Diagnostic Information:
  1. Examine the alarm log from Main Menu > Alarms & Events on Active SOAM Server.
    img/nodamp.png
  2. This alarm is raised against the Network Element when no DA-MPs report themselves as Leader.

Recovery:

  1. Verify the MP operational status of the DA-MP from the Diameter, and then Maintenance, and then DA-MP active SOAM screen.
    1. Verify the # Peer MPs Unavailable column displays 0 for each DA-MP server.
    2. Verify all DA-MP servers are available in individual DA-MP server tabs on the Diameter, and then Maintenance, and then DA-MP active SOAM screen.
    3. Verify ComAgent inter-MP connections (auto) are in the InService state on the Communication Agent, and then Maintenance, and then Connection Status screen.
  2. If the problem persists, it is recommended to contact My Oracle Support for assistance.