9.1 Automated Site Upgrade

Before executing this procedure, contact My Oracle Support.

Before upgrading, users must perform the system Health Check as described in Health Check Procedures. This check ensures the system to be upgraded is in an upgrade-ready state. Performing the system health check determines which alarms are present in the system and if the upgrade can proceed with alarms.

Note:

If there are servers in the system, which are not in a Normal state, these servers should be brought to the Normal or Application Disabled state before the upgrade process starts. The sequence of upgrade is such that servers providing support services to other servers are upgraded first.

Note:

If a procedural step fails to run successfully or fails to receive the desired output, STOP the procedure. It is recommended to contact My Oracle Support for assistance before attempting to continue.

Procedure completion times shown are estimates. Times may vary due to differences in database size, user experience, and user preparation.

Where possible, command response outputs are shown as accurately as possible. EXCEPTIONS are as follows:

  • Session banner information such as time and date.
  • System-specific configuration information such as hardware locations, IP addresses, and host names.
  • ANY information marked with XXXX or YYYY. Where appropriate, instructions are provided to determine what output should be expected in place of XXXX or YYYY.
  • Aesthetic differences unrelated to functionality such as browser attributes: window size, colors, tool bars, and button layouts.

After completing each step and at each point where data is recorded from the screen, the technician performing the upgrade logs the information. For procedures, which are run multiple times, the technician has to keep a track of each additional iteration performed.

Retention of captured data is required as a future support reference if this procedure is run by someone other than Oracle’s Customer Care Center.

Note:

For large systems containing multiple signaling network elements, it may not be feasible to apply the software upgrade to every network element within a single maintenance window.