Diameter Signaling Router Diameter SDS Software Upgrade Guide Access the OAM GUI Using the VIP (NOAM/SOAM) Workaround to Fix DNS Issue A.16 Workaround to Fix DNS Issue After completing upgrade of SDS primary query server, if DNS resolution fails, perform the following steps: Verify the QS server transitions to a “A” State, log in to QS Server with the admusr account. Run the command: [admusr@SG2-SDS-QS ~]$ sudo prod.state ...prod.state RUNID=00)... ...getting current state... Current state: A (product under procmgr) If current state is "A", stop and continue completing the upgrade. If not, then continue to the next step. Verify the permissions of the /etc/resolv.conf file is 644. Execute:[admusr@SG2-SDS-QS ~]$ ll /etc/resolv.conf -rw-r--r-- 1 root root 73 Feb 21 19:47 /etc/resolv.conf Verify the /etc/resolv.conf file contains the upgraded standby server. Check the file content: [admusr@SG2-SDS-QS ~]$ sudo cat /etc/resolv.conf<Primary Server A><Primary Server B><Secondary Server B>If not, checkout and edit the file as shown using the steps below. Using the rcstool checkout the /etc/resolv.conf file.[admusr@SG2-SDS-QS ~]$ sudo rcstool co /etc/resolv.conf RCS_VERSION=x.x Edit the /etc/resolv.conf file.[admusr@SG2-SDS-QS ~]$ sudo vi /etc/resolv.conf Double Check that the /etc/resolv.conf file updates are as desired from edit above.[admusr@SG2-SDS-QS ~]$ sudo cat /etc/resolv.conf <Primary Server A> <Primary Server B> <Secondary Server B> Using the rcstool check in the /etc/resolv.conf file.[admusr@SG2-SDS-QS ~]$ sudo rcstool ci /etc/resolv.conf Clear DNS cache using the nscd command.[admusr@SG2-SDS-QS ~]$ sudo nscd -i hosts Verify the QS server transitions to a “A” State.[admusr@SG2-SDS-QS ~]$ sudo prod.state ...prod.state (RUNID=00)... ...getting current state... Current state: A (product under procmgr)