Entering Warranty Information

Enter warranty information on the Asset Warranty (ASSET_WARRANTY) page.

This topic lists prerequisites and discusses how to enter Warranty information.

Page Name

Definition Name

Usage

Asset Warranty Page

ASSET_WARRANTY

Enter warranty information.

Search for Asset Warranty Templates Page

AM_WTMPL_SRH

Search to find a defined Standard Warranty Template to apply to the asset.

Before entering asset warranty information, you can:

  • Define standard warranty templates.

  • Define asset warranty templates.

When these tables have been defined, the templates and defaults are available for assignment to asset warranties.

Use the Asset Warranty page (ASSET_WARRANTY) to enter warranty information.

Navigation:

Asset Management > Service and Maintenance > Asset Warranties

This example illustrates the fields and controls on the Asset Warranties page. You can find definitions for the fields and controls later on this page.

Asset Warranties page

Most of the information on this page helps you manage the repair of assets covered by manufacturer warranties.

Field or Control

Description

Sequence

The sequence value is determined by the order or sequence of warranty terms entered for this warranty. This system is enabled to support multiple warranties per asset.

Effective Date and Status

Enter the effective date and status of the warranty. Use these fields to establish a history of when each warranty is first issued and any subsequent information that is relevant. You can add multiple warranty records for an asset. If the warranty is currently valid, select Active in the its Status field.

Supplier ID

Select a supplier by ID from the list of those available for this business unit. Identifies the manufacturer. Only valid IDs set up in the Supplier Table are accepted.

Contact ID

Select a warranty contact by ID from the list of those available for this supplier.

Warranty Number

Enter the warranty number or ID.

Warranty Name

Select a warranty name from the list of those available for this SetID.

Warranty End Date

Enter the date the warranty expires.

Coverage

Specify the terms and conditions of each warranty in this memo field.

Use the Search for Asset Warranty Templates page (AM_WTMPL_SRH) to search for a defined Standard Warranty Template to apply to the asset.

Navigation:

Click the Apply Warranties from Template link on the Asset Warranties page.

Enter search criteria to restrict template selections based on:

  • Asset Type

  • Asset Subtype

  • Supplier ID

  • Model

  • Item ID

The valid warranty templates matching the search criteria appear, and you may select one to associated with this asset. Standard warranties are defined on the Standard Warranty Template.

See Setting Up Asset Warranties.