Generating Additional Workflow Notifications

Page Name

Definition Name

Usage

Notification Run Control Page

WF_RUN_CNTL_AR

Run the Workflow Notification process to notify workflow users of payment worksheets requiring review and new debits and credits.

You can generate items on individuals' worklists and send e-mail notifications for these situations:

  • An item has been closed by the creation of a new debit or credit item rather than written off.

  • The Payment Predictor Application Engine process (ARPREDCT) applies a payment to a customer's account and generates a payment worksheet.

The Workflow Notification Application Engine process (AR_WORKFLOW) notifies the workflow user assigned to the customer.

Set up users for workflow notification.

Use the Notification Run Control page (WF_RUN_CNTL_AR) to run the Workflow Notification process to notify workflow users of payment worksheets requiring review and new debits and credits.

Navigation:

Accounts Receivable > Customer Interactions > Actions > Notification > Notification Run Control

Field or Control

Description

New Debit Credit Flag

Select to notify workflow users of new debits or credits created by the system when closing another item.

PP On Account Flag (Payment Predictor On Account flag)

Select to notify workflow users when the Payment Predictor process created a new on-account item and generated a worksheet for the item.