Using the PeopleSoft Classic Receivables Dashboard

You can access the PeopleSoft Classic Receivables WorkCenter Dashboard from within your PeopleSoft Classic Receivables WorkCenter or using menu navigation. While the Receivables WorkCenter is a role-based, employee-facing interface for users of the Accounts Receivable application and related accounting functions, the Dashboard is geared toward managers and higher level executives for customer portfolio analysis. If you are a receivables manager, you may want to personalize your WorkCenter so that the Receivables WorkCenter Dashboard is your landing, or start, page.

For more information, see the product documentation for PeopleTools: PeopleSoft Pivot Grid.

Page Name

Definition

Usage

AR Workcenter Dashboard

PTPG_PGVIEWER

View delivered pagelets for analyzing customer portfolios.

Available through the Receivables WorkCenter (Accounts Receivable > Receivables WorkCenter > AR Workcenter Dashboard) or menu navigation (Accounts Receivable > Receivables Manager Dashboard).

Links Pagelet Personalization Page

FSPC_USER_LINK

Customize viewing options for links in the Links pagelet. Set the Receivables WorkCenter Dashboard to appear on the PeopleSoft Classic Receivables WorkCenter startup page.

Go to Accounts Receivable > Receivables WorkCenter > Main > Links, click the Links Pagelet Settings icon, and select Personalize.

Personalize Content: AR Workcenter Dashboard Page

PORTAL_HPCOMP

Select the Accounts Receivables pagelets that will appear in the dashboard.

In the Receivables WorkCenter, click the Other Links: Receivables WorkCenter Dashboard link. Click the Personalize Content link.

PeopleSoft delivers the following pivot grids as pagelets for Accounts Receivable:

  • Customer Aging

  • Items by Status

  • Payments by Status

  • Posting Errors by Type

  • Top Customer Balances

These Accounts Receivable portal pagelets are available to appear in your WorkCenter or on the Receivables Manager Dashboard. When you first click the Other Links: Receivables WorkCenter Dashboard link, the delivered pagelets appear by default. You can click the refresh button for each pagelet to view the data.

All pivot grids convert amounts to the display currency. The rate type defaults to CRRNT.

Use the filters on each pagelet to display data meeting specified criteria. You can collapse the filter criteria box or remove the filters from the pagelet.

Click the Count or Balance links in the results to view a grid of items or payments making up the count or balance. From this grid, you can access related actions specific to the pagelet you are using.

You can also modify the pagelet presentation using the following controls:

Term

Definition

Options Menu icon

Click the Options Menu icon to view related actions for the pivot grid. Related actions for Accounts Receivable pagelets include these:

  • Prompts- Select to open the Prompts dialog box, where you can change the values for query prompts. Prompts limit the data in the default graphical display, and filters in the pagelet further refine the data returned after the prompts are applied.

  • Export Data- Select to export the underlying PSQuery data to Microsoft Excel.

  • Chart Options - Select to open the User Charting Options dialog box, where you can change the chart layout, chart axis, and filters.

  • Hide Chart - Click to hide the graphical portion of the pagelet.

  • Save - Select to save the current grid and chart layout as a user preference for the default view of the current model. The grid and chart layout, filter values, and PSQuery prompt values are also saved as preferences.

Pivot grid graph icons

Select the type of graph to display data on the pagelet. Choose from bar charts, line graphs, or pie charts.

Pagelet Settings icon

Click the Pagelet Settings icon to minimize or remove the selected pagelet from the dashboard.

For more information about fields and controls in pivot grids, see the product documentation for PeopleTools: PeopleSoft Pivot Grids.

See also Pagelets and Pagelet Setup, Maintenance, and Personalization and Dashboards and Pivot Grids.

Customer Aging Pagelet

The Customer Aging pagelet shows the aging balance by aging category and a count of open items making up the aging balance. The Aging ID in the query defaults from the AR Business Unit options.

The system uses the following prompts to display data in the grid and chart:

  • SetID

  • Display Currency (all balances converted to this currency)

  • Business Unit From

  • Business Unit To

Use the pagelet filters to further refine the data returned after the prompts are applied.

This example illustrates the fields and controls on the Customer Aging pagelet.

Customer Aging pagelet

Click the Count or Balance links in the results to view details of each aging category. There are no related actions available from the detailed data.

This example illustrates the fields and controls on the Customer Aging pagelet - Pivot Grid Drilldown page.

Customer Aging pagelet - Pivot Grid Drilldown page

Items by Status Pagelet

The Items by Status pagelet shows balance by customer and a count of open (or closed) items making up the balance.

The system uses the following prompts to display data in the grid and chart:

  • SetID

  • Item Status (open or closed)

  • Display Currency (all balances converted to this currency)

  • Business Unit From

  • Business Unit To

  • Accounting Date From

  • Accounting Date To

  • Contract ID

    Note: Enter % to see all data with or without a contract.

Use the pagelet filters to further refine the data returned after the prompts are applied. This pivot grid includes various item details as filters, allowing users to see a balance by status or collection code, for example.

For more information about collection codes, see Setting Up Exception Reasons and Collection Codes.

This example illustrates the fields and controls on the Items by Status pagelet.

Items by Status pagelet

Click the Count or Balance links in the results to view a grid of items making up the count or balance.

This example illustrates the fields and controls on the Items by Status pagelet - Pivot Grid Drilldown page.

Items by Status pagelet - Pivot Grid Drilldown page

From this grid, you can access related actions specific to the Items by Status pagelet.

Term

Definition

Actions

Click to select a related action from the list:

  • Gen Dunning Letter - Click to generate a dunning letter.

  • Update Item Detail - Click to access pages in the View/Update Item Details component.

  • View/Update Conversations - Click to find an existing conversation or add a new conversation in the Conversations component.

On the queries and pivot grids for the Items by Status pagelet, the SubCustomer 1 and SubCustomer 2 fields are delivered as elements in the grids and charts but are not displayed by default. If you are a customer who uses the subcustomer fields and want to include them in the filter, you can select them using the pivot grid wizard.

Note: You must deselect two other filters in order to add SubCustomer 1 and SubCustomer 2, due to a system limit on the number of filters you can use.

To include the SubCustomer 1 and SubCustomer 2 fields in the filter for the Items by Status pagelet:

  • Navigate to the Pivot Grid Wizard (Reporting Tools > Pivot Grid > Pivot Grid Wizard) for Items by Status.

  • Click the Next button to access the Select Data Source (Step 2) page.

  • Select SubCustomer 1 and SubCustomer 2 in the Data Source Columns column.

  • Click the Next button to access the Specify Data Models (Step 3) page.

  • For SubCustomer 1 and SubCustomer 2 in the Data Source Columns column, select Axis for the column type. Select the Total check box.

  • Click the Next button to access the Specify Data Model Options (Step 4) page.

  • For SubCustomer 1 and SubCustomer 2 in the Data Source Columns column, select Filter for the Grid Axis and Chart Axis.

  • Click the Save button.

For more information about setting up filters, see the product documentation for PeopleTools: PeopleSoft Pivot Grid.

Payments by Status Pagelet

The Payments by Status pagelet shows a balance by payment status and a count of payments making up the status. The grid includes various payment statuses as filters, allowing users to see a balance by status, for example, complete payments.

The system uses the following prompts to display data in the grid and chart:

  • Display Currency (all balances converted to this currency)

  • Deposit Unit From

  • Deposit Unit To

  • Worksheet Type (Credit Card Worksheet, Payment Worksheet, or ePayment Worksheet)

  • Accounting Date From

  • Accounting Date To

Use the pagelet filters to further refine the data returned after the prompts are applied.

This example illustrates the fields and controls on the Payments by Status pagelet.

Payments by Status pagelet

Click the Count or Balance links in the results to view a grid of payments making up the count/balance.

This example illustrates the fields and controls on the Payments by Status pagelet - Pivot Grid Drilldown page.

Payments by Status pagelet - Pivot Grid Drilldown page

From this grid, you can access related actions specific to the Payments by Status pagelet.

Term

Definition

Actions

Click to select a related action from the list:

  • Payment Worksheet - Click to update a payment worksheet.

  • All Payments - Click to access the All Payments page (PAYMENT_STATUS).

  • Credit Card Worksheet - Click to create a credit card worksheet or find an existing payment.

  • ePayment Worksheet - Click to update an ePayment worksheet.

Posting Errors by Type Pagelet

The Posting Errors by Type pagelet displays the balance of items in error by group type and a count of items in the group.

The system uses the following prompts to display data in the grid and chart:

  • Display Currency (all balances converted to this currency)

  • Group Unit From

  • Group Unit To

Use the pagelet filters to further refine the data returned after the prompts are applied.

This example illustrates the fields and controls on the Posting Errors by Type pagelet.

Posting Errors by Type pagelet

Click the Count or Balance links in the results to view a grid of items with error codes.

This example illustrates the fields and controls on the Posting Errors by Type pagelet - Pivot Grid Drilldown page.

Posting Error by Type pagelet - Pivot Grid Drilldown page

From this grid, you can access related actions specific to the Posting Error by Type pagelet.

Term

Definition

Actions

Click to select the appropriate related action from the list:

  • Correct Online Items

  • Correct External Items

  • Correct Payment

  • Correct Draft

  • Correct Worksheet

  • Correct Direct Debit

  • Correct Overdue Charge

  • Correct Transfer

Note: The system displays all of the correction options in the Actions menu, and you must choose the correction option appropriate to the type of error.

Top Customer Balances Pagelet

The Top Customer Balances pagelet shows balance by customer and a count of open items making up the balance.

The system uses the following prompts to display data in the grid and chart:

  • SetID

  • Display Currency (all balances converted to this currency)

  • Business Unit From

  • Business Unit To

  • Balance Threshold Amount (only select customers whose balance in the display currency is less than this threshold)

  • Days Late Greater than (select items later than this number of days)

  • Item Status

Use the pagelet filters to further refine the data returned after the prompts are applied.

This example illustrates the fields and controls on the Top Customer Balances pagelet.

Top Customer Balances pagelet

Click the Count or Balance links to view a list of items comprising the count or balance.

This example illustrates the fields and controls on the Top Customer Balances pagelet - Pivot Grid Drilldown page.

Top Customer Balances pagelet - Pivot Grid Drilldown page

From this grid, you can access related actions specific to the Top Customer Balances pagelet.

Term

Definition

Actions

Click to select a related action from the list:

  • Gen Dunning Letter - Click to generate a dunning letter.

  • Update Item Detail - Click to access pages in the View/Update Item Details component.

  • View/Update Conversations - Click to find an existing conversation or add a new conversation in the Conversations component.

Use the Personalize Content: AR Workcenter Dashboard page (PORTAL_HPCOMP) to select the Accounts Receivables pagelets that will appear in the dashboard.

Navigation:

Click the Other Links: Receivables WorkCenter Dashboard link. Click the Personalize Content link.

This example illustrates the fields and controls on the Personalize Content: AR Workcenter Dashboard page.

Personalize Content: AR Workcenter Dashboard page

Use the Links Pagelet Personalization page (FSPC_USER_LINK) to customize viewing options for links in the Links pagelet.

Set the Receivables WorkCenter Dashboard to appear on the workcenter startup page.

Navigation:

Accounts Receivable > Receivables WorkCenter > Main > Links

Click the Links Pagelet Settings icon, and select Personalize.

This example illustrates the fields and controls on the Links Pagelet Personalization page.

Links Pagelet Personalization page

Field or Control

Description

Starting Page

Select this check box to set the Receivables WorkCenter Dashboard to appear on your workcenter upon startup.

Open in New Window

Select this check box to launch the dashboard pagelets in a new window when you click the Receivables WorkCenter Dashboard link in the Links pagelet.

Use the Receivables WorkCenter Dashboard page (PTPG_PGVIEWER) to view delivered Receivables pivot grids for analyzing customer portfolios.

Navigation:

  • Accounts Receivable > Receivables WorkCenter > Main > Links

    Click the Other Links: Receivables WorkCenter Dashboard link.

  • Accounts Receivable > Receivables Manager Dashboard

You can select or deselect the pagelets on your dashboard and arrange the order and layout by using the Personalize Content and Layout links located in the upper right corner of the dashboard.