Viewing Service Purchase Transaction Details in Receivables

Page Name

Definition Name

Usage

Service Purchases Page

AR_SP_INFO

Search for and view item information and message details for a specific employee’s benefit plan and service purchase ID.

Service Purchase Message Log Page

AR_SP_TRANS_REVIEW

View the message log details using flexible search criteria.

Asynchronous Details Page

IB_MONITOR_DET

View asynchronous service operation instance details.

See the Service Purchase Message Log Page.

See also the product documentation for PeopleTools: Integration Broker.

Use the Service Purchases page (AR_SP_INFO) to search for and view item information and message details for a specific employee’s benefit plan and service purchase ID.

Navigation:

Accounts Receivable > Customer Interactions > Service Purchase > Service Purchases

This example illustrates the fields and controls on the Service Purchases page.

Service Purchases page

This example illustrates the fields and controls on the Service Purchases page - Message Log tab.

Service Purchases page - Message Log Detail tab

Use the Service Purchase Message Log page (AR_SP_TRANS_REVIEW) to view the message log details using very flexible search criteria.

Search for all or some of the service purchase messages, depending on the search criteria that you select. The system returns item information and message details.

Navigation:

Accounts Receivable > Customer Interactions > Service Purchase > Service Purchases

This example illustrates the fields and controls on the Service Purchase Message Log page.

Service Purchase Message Log page

This example illustrates the fields and controls on the Service Purchase Message Log page - Item Information tab.

Service Purchase Message Log page - Item Information tab

This example illustrates the fields and controls on the Service Purchase Message Log page - Message Detail tab.

Service Purchase Message Log page - Message Detail tab

From the results grid, you can view additional information:

Field or Control

Description

Error Message

Click the Error link to view the error message description.

IB Transaction ID

Click the ID link to view transaction details on the Asynchronous Details page (PeopleTools > Integration Broker > Service Operations Monitor > Monitoring > Asynchronous Details). The user must have appropriate permissions to access the Asynchronous Details page in Integration Broker.

See the product documentation for PeopleTools: Integration Broker Service Operations Monitor.