Prerequisites for Generating Overdue Charges

You must perform these tasks before you generate overdue charge invoices:

• Define overdue charge IDs.

• Assign default overdue charge IDs and remit-to addresses to business units for overdue charge invoices on the Receivables Options - General 1 page.

• Specify which entry types to include in overdue charge invoices when you define entry types and entry reasons.

  If you do not select the Include in Overdue Charges check box for an entry type, activities with that entry type do not appear on overdue charge invoices.

• Define automatic entry types and reasons for overdue charges.

  If you enabled the entry event option and you create one overdue charge for all of a customer's eligible items, then enter the entry event used to generate supplemental accounting entries for each entry reason.

• If you enabled the entry event option and you create an activity for an item for overdue charges, or you create a new line item for the overdue charge, then create a step for each type of overdue charge on the Entry Event Code Definition page and Entry Event Process Definition page.

  For example, you would have two fields in each step: ENTRY_REASON and ENTRY_USE_ID. The entry use ID is FC-01 and the entry reason is the code that you defined for the overdue charge type, such as ADMIN.

• Specify the following correspondence information for a customer:

  • Override the remit-to address and overdue charge ID defaults or place a global hold on customer documents, if needed.

  • Specify the destination of overdue charges invoices as either the customer or the correspondence customer.

  • Assign an address and contact to customers who should receive the overdue charge invoices.

  • Specify whether you want item-based addressing or customer-based addressing.

Before you generate overdue charges, you must apply all your payments to items and run the Receivables Update process.