Common Elements Used in the Staffing Front Office Product Documentation

Field or Control

Description

Applicant (Pending)

An individual who has applied for work online. An individual can be turned into an applicant when an authorized user has reviewed that person's records.

Applicant

An individual who has or is applying for work and can be considered for current job orders.

Employee

Individuals who can be placed on temporary assignments and for whom payroll records have been established.

Temporary Assignment

The placement of an employee of the staffing company at a client to perform work for a pre-determined period of time.

Career Assignment

The permanent placement of an individual at a client. The person becomes an employee of the staffing company's customer.

Career Master

The name of the customer record that is used to document information relating to the placement of individuals in career assignments. This record includes fee scheduling and other recruitment processing information.

Job Supplement

Provides the customer definition of a job, such as essential job functions for a position, unique safety requirements, equipment needs, and so on.

Order - Career

A request by a customer of a staffing agency to find one or more people to perform work at the client site on permanent basis as an employee of that customer.

Order - Temporary

A request by a customer of a staffing agency to find one or more people to perform work at the client site for a set period of time.

PeopleMatch

A feature of the Staffing Front Office application that searches for available candidates and matches those people to open orders based on specified criteria.

Quality Feedback

Provides information about the level of service and satisfaction for customers and employees. Uses online and mailed questionnaires as the primary instrument for gathering this information. Results are recorded for future reference.

Sales User

An individual who is responsible for the customer who uses your staffing company to place the order. The sales user is defined in the setup for the customer.

Service User

The customer service representative on a specific order who is responsible for order fulfillment and other aspects of customer service. The service user is defined in the setup for the customer.

Target Qualifications

Work-related qualifications that are most commonly used or sought by a customer, contact, or order

Worksite Master

Provides address, contact, and general information about the customer's workplace. The information provided can be specified when the system is set up. Examples of the types of information that could be entered are: location directions, dress codes, shift schedules, eating and break facilities, Americans with Disability Act (ADA) accommodations, and so on.