Running the Email Notification Process when Generating Invoices

Finalization carries out the normal invoicing processes on bills with an invoice media setting of Email Notification, but normally does not print them.

You can override the invoice media setting for a batch of bills by changing the Email Notification Option on the run control page. If you selected Print, the invoices are printed, but no email is sent when the Email Notification process is run. If you selected Email and Print, then the invoice is printed and an email notification is sent. In all cases, the invoice can be viewed and paid in eBill Payment.

If the Email Notification process cannot send an email, it updates the invoice error status with an error code. The email sent flag will remain No. When the error is corrected, you can run the process again to send the notification email.

Note: You cannot change the invoice media setting of a bill after it has been finalized. If you need a printed copy of an invoice that was set to Email Notification during finalization, you can reprint it.