Analyzing Service Provider Performance
You use the service provider performance pages to analyze service provider performance by department, manager, or supplier.
Note: You use the service provider performance pages similar to the way that you use the service provider roster pages.
This topic discusses how to view service provider performance summary information.
|
Page Name |
Definition Name |
Usage |
|---|---|---|
|
SPR_CONPER_DASH_PG |
View service provider performance summary graphs and data. Access detail pages. |
|
|
Service Provider Performance - Department Details Page |
SPR_CONSPERDR_PG |
View detailed service provider performance information for a selected department. |
|
Service Provider Performance - Manager Details Page |
SPR_CONSPERMR_PG |
View detailed service provider performance information for a selected manager. |
|
Service Provider Performance - Supplier Details Page |
SPR_CONSPERVR_PG |
View detailed service provider performance information for a selected supplier. |
Use the Service Provider Performance (summary) page (SPR_CONPER_DASH_PG) to view service provider performance summary graphs and data.
Access detail pages.
Navigation:
Field or Control |
Description |
|---|---|
Rating (Avg) |
Displays the average approver rating for the total number of service providers for the business unit for each department, manager, or supplier, depending on the dimension that you view. |