Managing Expense Report Worklists

This topic discusses how to trigger worklist and email notifications.

The following status changes can trigger a worklist entry or email notification:

  • The service provider receives a notification if the expense status changes to Approve or Deny.

  • The approver receives a notification when an expense report is submitted.

Whether users receive worklist or email notifications depends on the approval workflow definition for the transaction configuration. The email notification contains values from the Manage Expenses page and a URL that the recipient should use to access the expense report.