Creating Static Error Notification Lists

By default, error notifications are sent to all users who can monitor the service operation queue; these are users assigned to the Query role. However, you can send error notifications to a static list of users that belong to the APP_MSG_ADMINISTRATOR role. To do so you must turn off the Use Query to Route Workflow option for the APP_MSG_ADMINISTRATOR role, and assign specific users to the role.

To view users assigned to the APP_MSGADMINISTRATOR role, run the ROLE_APP_MSG_ADMINISTRATOR query.

To create a static error notification list:

  1. Turn off the User Query to Route Workflow option.

    1. Select PeopleTools > Security > Permissions and Roles > Roles.

    2. Select and open the APP_MSG_ADMINISTRATOR role.

    3. Click the Workflow tab.

    4. In the Workflow Routing Options box, clear the Use Query to Route Workflow option, and click Save.

  2. Assign specific users to the APP_MSG_ADMINISTRATOR role.

    See Specifying User Profile Attributes.