PSMC Class Methods
The following are the PSMC class methods.
Syntax
closeSession(serverId)Description
Closes the specified session and server object and deletes them.
Parameters
Parameter |
Description |
|---|---|
serverId |
The ID of the REN server cluster for a UQ server, or the server ID for a CTI server. |
Returns
None.
Syntax
getCallById(id)Description
Retrieve the call object by the call ID.
Parameters
Parameter |
Description |
|---|---|
id |
The call ID. |
Returns
Type: Call object.
Syntax
getChatById(id)Description
Retrieve the chat object by the task id.
Parameters
Parameter |
Description |
|---|---|
id |
The task ID. |
Returns
Type: chat object.
Syntax
getEmailById(id)Description
Retrieve the email object by the task id.
Parameters
Parameter |
Description |
|---|---|
id |
The task ID. |
Returns
Type: email object.
Syntax
getGenericTaskById(id)Description
Retrieve the Generic object by the task id.
Parameters
Parameter |
Description |
|---|---|
id |
The task ID. |
Returns
Type: generic object.
Syntax
getLineById(id)Description
Retrieve the line object by the line ID.
Parameters
Parameter |
Description |
|---|---|
id |
The line ID. |
Returns
Type: Line object.
Syntax
openSession(id)Description
Creates the session and server objects for the PSMC.
Parameters
Parameter |
Description |
|---|---|
id |
The ID of the REN server cluster for a UQ server, or the server ID for a CTI server. |
Returns
None.
Syntax
start()Description
Start the JSMCAPI.
Parameters
None.
Returns
None.
Syntax
stop()Description
Stop the JSMCAPI.
Parameters
None.
Returns
None.