Working with the Search Results

This topic discusses search results on a classic user interface.

After running a search using Keyword Search, the system presents the search results in an intuitive display, enabling interactive filtering and further navigation.

This example illustrates the fields and controls on the Search Results. You can find definitions for the fields and controls later on this page.

Search results

Field or Control

Description

Facets

This is the facet pane, which is the area to the left of the search results. Using the facets defined for the current search definition, the end user can filter the search results and drill down closer to the desired information.

If searching the All category, you initially see the various search categories represented in the search results.

By drilling into the category, you view the facets associated with attributes in the search index.

Title

The title enables you to identify the search result and navigate to the associated component. Select or tap the row to display the page you use to view or modify the underlying data for the search result.

The title is defined using the Title edit box on the General tab of the Search Framework, Search Designer Activity Guide, Search Definition component.

Summary

Displays a general overview of the target data.

The summary is defined using the Summary edit box on the General tab of the Search Framework, Search Designer Activity Guide, Search Definition component.

Related Actions Indicator

If the search definition is mapped to a component, and if there are any defined related actions associated with that component, the related actions indicator appears to the right of the search result if you've selected the Show Related Actions in Search Results field on the Search Configuration page. Clicking the related actions indicator displays a popup containing the defined related actions. See Configuring a Search Page.

A facet is an attribute that may be part of one or more search definitions. It provides an alternate representation of the list of values for a given attribute. Facets are attributes used to filter and narrow down a set of search results.

If a facet contains sensitive or PII data, it will not be displayed. For more information on masking of sensitive data, refer to Masking of Data in Search Results.

This example illustrates the fields and controls on the Filter by: Facets. You can find definitions for the fields and controls later on this page.

Facets

Facets:

  • Show search results across each index.

  • When clicked show only results in that index related to that facet value.

  • Can further narrow results using sub-facets in that index.

For example, assume the Customer component has a faceted attribute of Customer Level with values of L1, L2, and L3. By selecting the L1 facet link, L2 and L3 values will be removed from the search results list, leaving only the L1 for viewing.

For component Keyword search, the system determines facets associated with the search category to which the component is associated and renders them accordingly.

For Global Search, because the search results might span across multiple indexes that are not related to each other, each search definition within a specific search category should have common attributes marked as facets. These attributes should be generic so search results can be classified under one of these attributes. If non-common attributes are marked as facets in the search category, results not having that attribute will not be displayed.

Note: If an attribute is marked as a facet, and if for a given search document that facet attribute does not have a value, then the query is dynamically modified to return No Value as the title of the facet.

Facets display five values by default. If a particular facet has results for more than five facets, More.... appears at the bottom of the list.

This example illustrates the More... control used to reveal more facet values.

Facets - More

Click More... to expand the list.

Note: For any facet, the maximum number of values displayed is restricted to 100 for performance reasons.

This example illustrates the Less... control used to reduce the facet values displayed.

Once the entire list of facet values is expanded, click Less... to collapse the list, showing only five again.

Facets - Less

As you drill into a set of facets, your path is expressed in the form of facet breadcrumbs.

This example illustrates the fields and controls on the Facet filter breadcrumbs.

Facet breadcrumbs

You can deselect the check box for a filter to remove its effect on the search results, or to reverse the direction of your filtering and expand the results.

Click Clear all filters to remove all applied filters, returning the search results to the state prior to faceted filtering.

Use the grid and list buttons to toggle between the grid format and the list format for viewing search results.

Field or Control

Description

Grid and List icons

Enables you to switch the view of the search results between list format and grid format. The icon representing the current view is greyed out.

Working with the Grid Format

The following example displays the grid format:

This example illustrates the fields and controls on the Search Results in grid format. You can find definitions for the fields and controls later on this page.

Keyword search - grid view

To navigate to the page loading the desired data, select the row.

Working with the List Format

The following example displays the list format:

This example illustrates the fields and controls on the Search Results in list format. You can find definitions for the fields and controls later on this page.

Keyword search - list view

To navigate to the page loading the desired data, select the row.

If the list view contains sensitive or PII data, list view is not displayed. For more information on masking of sensitive data, refer to Masking of Data in Search Results.

Note: The default search result display format for Global Search is the list format.

For components mapped to search definitions, end users can navigate to related actions defined for that component from search results without accessing the main result document. The related actions indicator appears if you've selected the Show Related Actions in Search Results field on the Search Configuration page.

Note: The related actions indicator appears only for component-level related actions. It does not appear for page-level related actions or for related content. Also, end users will only view related actions to which they have access. If there are none for that search result, the related actions indicator does not display.

This example illustrates the fields and controls on the Related actions indicator. You can find definitions for the fields and controls later on this page.

Related Actions indicator

By clicking on the related actions indicator, a related actions popup appears, showing the possible related actions for that user, according to security access.

After clicking a related action, the system displays the target related action as configured by the application (as in, in a modal window, a new browser window, and so on). The system displays the related action interface with the information associated with the search result displayed.