10. Cross Border Return

 

10.1 Cross Border Outbound Return Processing

You can return the transactions with status as 'Return Requested' using 'Return' action on the Inbound Cross Border Payments View Summary (PXSIVIEW) screen.

Select Transaction status as 'Return Requested'. Click 'Return' button to initiate the return inbound transaction, system launches the return Outbound Cross border transaction input screen.

All the required transaction details entered/auto populated are validated and User can save the details when all validations are successful.

After Authorisation, status of the original incoming transaction is updated as 'Returned'.

Based on the return transaction details inputted by the user, a return Outbound transaction gets booked. Following details are available in the Outbound transaction view screen:

l Flag 'Prefunded Payment' enabled as debit account is a GL.

l Flag 'Return Payment' set as 'Yes'

l A new UETR reference is generated for the outbound return payment.

l Original/Return Transaction Reference field for Outbound (Return Transaction) will be updated with the Original Incoming Transaction Reference

l Original/Return Transaction Reference field for the Original Inbound Transaction will be updated with the Outbound Return Transaction Reference only after Authorisation of the Return Outbound Transaction.

 

10.2 Cross Border Inbound Return Processing

When an outbound MT103 is returned by a beneficiary bank for the reasons such as IBAN is invalid/IBAN is not available or any other validations being failed, then the Inbound return message needs to be mapped with the original MT103 as below:

If Line 1 of field 72 (Sender to Receiver information) of the incoming message starts with the code '/RETN/' or '/REJT/' and if Line 3 of field 72 has '/MREF/' followed by the transaction reference (field 20 of the outgoing message), then the incoming message needs to be treated as a Return transaction. Once the return transaction is received and processed, Original/Return Transaction Reference field for Inbound (Return Transaction) is updated with the Original Outbound Transaction Reference. Similarly, Original/Return Transaction Reference field for Outbound (Original Transaction) is updated with the Return Inbound Transaction Reference.