Step 3: Verifying Insbridge Application Pool

Insbridge requires .NET framework setting of v4.5. This may present conflicts with other applications in the default application pool that require a higher setting. To avoid conflict and improve performance, a separate Insbridge Application Pool must be used.

Verifying the Insbridge Application Pool

A default Insbridge Application Pool is created at installation. This pool ORACLE_FSGBU_INSBRIDGE should be used for the Oracle applications. Please verify that the Insbridge web applications are associated with the new Insbridge application pool. 

  1. Go to Start -> Administrative Tools -> IIS Manager.

  2. Expand Local Computer and then, click Application Pools. Verify the ORACLE_FSGBU_INSBRIDGE application pool, the Identity is Insbridge and that there are associated applications. If the pool is correct, proceed to the next step.


  3. Select the ORACLE_FSGBU_INSBRIDGE application pool and right-click. Then, click Advanced Settings.

    4. Aelect Advanced Settings

  4. Verify that the Load User Profile is set to False. Make any updates to the settings and save.

    5. Note: For MS Windows 2012 R2 installations, you may receive an error when accessing IBFA for the first time: The data protection operation was unsuccessful. This may have been caused by not having the user profile for the current thread’s user context, which may be the case when the thread is impersonating. In this case, the value of the Load User profile should be set to True.

  5. Expand Sites and click RM. Click Authentication in the IIS section. Verify that Windows Authentication is Disabled. Make any updates to the settings and save.

    6. Windows Authentication is Disabled

  6. Expand Sites and click insbridge. Click Authentication in the IIS section. Verify that Anonymous Authentication is Enabled. Make any updates to the settings and save. This setting allows users to access online help. If users experience a 401.2 – Unauthorized message, check to make sure that this setting is enabled.

    7. Anonymous Authentication

  7. If the ORACLE_FSGBU_INSBRIDGE has not been created, you will have to create one. For more information, refer to the Creating an Application Pool topic.