7 Resolved and Known Bugs

This chapter lists the resolved and known bugs for DSR.

These lists are distributed to customers with a new software release at the time of General Availability (GA) and are updated for each maintenance release.

7.1 Severity Definitions

The problem report sections in this document refer to bug severity levels. Definitions of these levels can be found in the publication, TL 9000 Quality Management System Measurement Handbook.

Problem Report

A report from a customer or on behalf of the customer concerning a product or process defect requesting an investigation of the issue and a resolution to remove the cause. The report may be issued through any medium.

Problem reports are systemic deficiencies with hardware, software, documentation, delivery, billing, invoicing, servicing, or any other process involved with the acquisition, operation, or performance of a product. An incident reported to request help to bring back the service or functionality to normal without the intent to investigate and provide a resolution to the cause of the incident is not a problem report.

Severity Definitions

Service requests for supported Oracle programs may be submitted by you online through Oracle’s web-based customer support systems or by telephone. The service request severity level is selected by you and Oracle and should be based on the severity definitions specified as follows:

  1. Severity 1 - Your production use of the supported programs is stopped or so severely impacted that you cannot reasonably continue work. You experience a complete loss of service. The operation is mission critical to the business and the situation is an emergency. A Severity 1 service request has one or more of the following characteristics:
    • Data corrupted.
    • A critical documented function is not available.
    • System hangs indefinitely, causing unacceptable or indefinite delays for resources or response.
    • System crashes, and crashes repeatedly after restart attempts.
    Reasonable efforts will be made to respond to Severity 1 service requests within one hour. For response efforts associated with Oracle Communications Network Software Premier Support and Oracle

    Except as otherwise specified, Oracle provides 24 hour support for Severity 1 service requests for supported programs (OSS will work 24x7 until the issue is resolved) when you remain actively engaged with OSS working toward resolution of your Severity 1 service request. You must provide OSS with a contact during this 24x7 period, either on site or by phone, to assist with data gathering, testing, and applying fixes. You are requested to propose this severity classification with great care, so that valid Severity 1 situations obtain the necessary resource allocation from Oracle.

    Network Software Support & Sustaining Support, please see the Oracle Communications Network Premier & Sustaining Support and Oracle Communications Network Software Support & Sustaining Support sections above.
  2. Severity 2 - You experience a severe loss of service. Important features are unavailable with no acceptable workaround; however, operations can continue in a restricted fashion.
  3. Severity 3 - You experience a minor loss of service. The impact is an inconvenience, which may require a workaround to restore functionality.
  4. Severity 4 - You request information, an enhancement, or documentation clarification regarding your software but there is no impact on the operation of the software. You experience no loss of service. The result does not impede the operation of a system.

7.2 Resolved Bug List

This sections lists all resolved bugs for DSR, vSTP, and VNFM in this release.

7.2.1 DSR

Release 9.0.2.1.0

The following table lists the resolved bugs in DSR 9.0.2.1.0 release.

Table 7-1 DSR 9.0.2.1.0 Resolved bugs

Bug Number Severity Found in Release Title
36901817 3 9.0.1.0.1 DCA:DSA S6a Reset-Request RSR w/o User-Id Detection in 9.0.2.1.0-99.15
36901847 3 8.6 and 9.0 DCA:DSA DRA - DSA : Time Distance countermeasure issues in 9.0.2.1.0-99.15
35949476 3 9.0.2 Issue in Data Export SOAM GUI as insert option is not enabled
36818674 3 9.0.1.0.1 Error while enabling or preparing the DB in SBR
36949311 3 9.0.1 Incorrect Task Name showing in Active Task GUI screen
36886432 3 9.0.2 Mediation rule [Error Code 40020]-Operation failed: Wrong value in the drop down list Message Copy
36865953 4 9.0.2 Upgrade doc needs to be updated

7.2.2 vSTP

Release 9.0.2.1.0

The following table lists the resolved bugs in vSTP 9.0.2.1.0 release.

Table 7-2 vSTP Bugs

Bug Number Severity Found in Release Title
36764377 3 9.0.2 vSTP_MMI: m3rloption PUT gives error when PCT not part of request
36872898 2 9.0.2 Rel 9.0.2_vSTP: Abterm with SA= SNSCgPN ,NSCgPN for TIF and TIF2 service
36744071 3 9.0.2 Editing SftThrot action in GTT Action is giving error

7.2.3 VNFM

Release 6.0.2.0.0

There are no resolved bugs for this release.

7.3 Known Bug List

The section lists the known bugs for DSR, vSTP, and VNFM along with the associated customer impact statements.

7.3.1 DSR

Release 9.0.2.1.0

There are no known bugs for this release.

7.3.2 vSTP

Release 9.0.2.1.0

There are no known bugs for this release.

7.3.3 VNFM Known Bugs

Release 6.0.2.0.0

There are no known bugs for this release.