Using Summarization (Cloud Only)

If your Company Administrator enabled Records Summarization with AI and your designer configured and deployed the applicable business process (BP) designs, you can use the AI feature to summarize information from the following types of BPs:

This feature provides individuals performing different roles within your organization the opportunity to highlight information, identify challenges, and review specific details. For example:

Even if the feature is disabled at the company level, your administrator can still configure summarization if the BP design supports it.

In This Section

Using AI to Summarize a BP (Cloud Only)

Configuring Settings for the BP Summary (Cloud Only)

Generating the BP Summary (Cloud Only)

Saving, Viewing, Renaming, or Deleting a BP Summary (Cloud Only)



Last Published Friday, October 17, 2025