View 2D files in Unifier Viewer

You can use Unifier Viewer to upload and attach 2D files from your local system. For a list of supported file formats, see File Viewer Option.

To view 2D files:

Go to a project/shell tab, and switch to User mode.
In the left Navigator, select any of the following nodes:
- Select Document Manager, and then select Documents.
- Select Document Manager, and then select Unpublished Documents.
- Select Mailbox, and then open an item in the Inbox, Drafts, or Sent Items folders.
- Select Project Mailbox, and then open an item in the Inbox folder.
- Select Tasks, open a business process, and select the Attachments or Comments tab.
Right-click a 2D file, and then select Open or Review.
Note: (Cloud only) All 2D files display in the 2D Files tab in the left pane.
(Optional) On the open file in the center pane, perform any of the following actions:
- To maximize and view the file, select View Fullscreen.
- To show or hide the files in the current folder, select Files List ( ).
- To show or hide the comments panel, select Comments ().
- To close the 2D file, select Close (X).
(Cloud only) In the left pane, select a 2D file and then perform any of the following actions:
- If eSignature is enabled for a business process:
  - To request an eSignature on the selected file, select Request eSignature.
  - To recall the file whose status is in In Progress, select Recall Signature.
- To view previous versions of the selected file, select History ().
If you have permission to enter comments in the file attachments, perform any of the following actions in the Comments pane on the right:
- To enter a comment, select Post Comment. Comments cannot exceed 1000 characters in length.
- To hide or publish the comment, select Post Hidden or Post Public from the drop-down list.
- To attach a file, select Attach File.
- To focus on a subset of existing comments, enter your search criteria in the Search bar.

Antivirus scanning of files

If you are using an Oracle Cloud-based deployment, Unifier includes a virus scanner. To prevent virus attacks from infiltrating your system through external files, the system scans each file that is uploaded. Until the scan is completed, the file remains in a Scan Pending state.

At a minimum, the system scans each file that is uploaded, submitted, or attached through the following channels:

Document Manager
Business processes (BPs)
Image pickers
Cells within forms or sheets
Custom Templates for use with custom prints and reports
XML Localization Interchange File Format (XLIFF) files used for translation support
Custom Help files, such as those provided through a uDesigner object
Bluebeam sessions
Webservice Get calls
Import of comma-separated values (CSV) or Microsoft Excel files

Depending on how your environment is configured, the following actions might occur:

If the virus scanner detects an issue with a file that a user is uploading, the system sends an email to the user who uploaded the file and the designated company contact. Depending on the location of the infected file, the system might display a bug icon (if the system is configured to display alerts) or an ellipsis icon (if the system is configured to prevent the display of alerts).
If a user tries to access or download a file that has not yet been scanned and the environment is configured to display alerts, the system displays a confirmation message that requires a response to continue. If a confirmation message appears, the user can wait and try to access the file later.
For 2D files, the file is displayed if it passes the virus scan. Otherwise, a corresponding error message is displayed if the file fails the virus scan, or the virus scan is pending. However, although the virus scan is pending, you can view an unscanned file.
If the virus scanner detects an issue with a file that a user is trying to view or download, an alert is displayed that indicates the file contains a threat. Only individual files can be rescanned. To rescan the individual file, select Yes in the alert message. In addition to the channels listed above, you can also rescan a file from the following channels: Emails, Notifications, and Attachments.
If multiple files are selected for download, only the uninfected files are downloaded.
Note: If you are using an Oracle Cloud-based Unifier deployment, see Edit Company (Security Tab) in the Unifier General Administration Guide for more information about configuring the environment to allow the display of messages regarding Scan Pending states.

Last Published Monday, October 13, 2025