Send for E-Signature
To send one or more documents to another Unifier user or to an External User for an electronic signature (e-sig):
- Go to the shell tab, and switch to User mode.
- In the left Navigator, select Document Manager, and then select Documents.
- In the Documents log, locate and select the applicable documents.
- From the toolbar, select Actions, and then select Send for E-Signature.
- In the Request eSignature dialog box, enter the names of the recipients.
The Internal recipients field lets you either enter a user or group name or select Request eSignature
to access the Add users and groups window.The External recipients field lets you enter email addresses separated by commas or semicolons.
- If you need signatures completed in a specific order, select Sequential Order, and then select Change the order of signers (
) to set the order. - Enter a mandatory Subject.
- Enter an optional Message (fewer than 1000 characters).
The attached documents appear below the Message field. To remove a document, select the corresponding Remove (X) option.
- Select Send.
If the number of files selected or the size of the files exceeds the limits defined by DocuSign or Acrobat Sign, the system displays an error message. Make the applicable adjustments and try again.
Alternatively, you can select a single document, select the gear menu (
), and use Self-sign or Send for E-Signature.
E-Sign Log tab
If your administrator has used the Integration node to configure and activate DocuSign or Acrobat Sign and a document has been self-signed, or a document has been sent to an internal or external user, when the recipient selects the document in the Documents log in the Document Manager, in addition to the existing tabs on the right side, the log displays the E-Sign Log tab. The E-Sign Log tab contains:
- The message that was sent when the sender selected Send in the Request eSignature window.
- A list of all users who received the document for signature.
- A list of all users who self-signed the document.
- A Print option.
- A Download option.
- The columns for Signee, Status, Initiated Date, Completion Date, and Signer Number.
E-Signature Status column
If your administrator has used the Integration node to configure and activate DocuSign or Acrobat Sign, the system displays the E-Signature Status column in the Documents log in the Document Manager (select View, and then select All). When creating a view, you can include the E-Signature Status column in any order you select for the log. The following values are displayed in the E-Signature Status column:
- In Progress: When at least one signer or assignee must bring the signing task to a Terminal status (Completed, Declined, or Reassigned).
- Completed: When the status is marked Completed or Reassigned.
- Declined: When the status is marked Declined by at least one signer or assignee.
If there is more than one signer, the Declined status overrides the status for other signers.
Note These values are represented by yellow, green, and red icons.
In the E-Signature Status column, the values are sorted by Completed, In-Progress, and Declined statuses.
You can use the following file types if you select DocuSign:
Format | Extension |
|---|---|
Document | .doc, .docm, .docx, .dot, .dotm, .dotx, .htm, .html, .msg, .pdf, .rtf, .txt, .wpd, .xps |
Image | .bmp, .gif, .jpg, .jpeg, .png, .tif, .tiff .dwg: If DocuSign does not support this type of file, the system converts it to a .pdf prior to sending it for e-sign. |
Presentation | .pot, .potx, .pps, .ppt, .pptm, .pptx |
Spreadsheet | .csv, .xls, .xlsm, .xlsx |
You can use the following file types if you select Acrobat Sign:
Format | Extension |
|---|---|
Document | .doc, .docx, .txt, .rtf, .odt |
Image | .jpg, .png, .gif, .tif .dwg: If Acrobat Sign does not support this type of file, the system converts it to a .pdf prior to sending it for e-sign. |
Presentation | .ppt, .pptx |
Spreadsheet | .xls, .xlsx |
About Actions options
If a document is already sent for E-signature but the signing process is not yet complete (the E-Signature Status has not yet reached a terminal state), you cannot check out, lock, or revise that document. If you try to check out, lock, or revise the document, the system displays: This action cannot be performed on documents whose E-Signature process is not yet complete.
About email containing an E-signature task
When you (a Unifier user) receive an E-Signature email notification to sign a document, select Login in the email, enter your sign-in credentials. The system opens the document in DocuSign or Acrobat Sign and you can sign.
Note To receive E-signature task notification emails, ensure that you have selected to receive emails with E-Signature task in your Preferences.
Exceptions:
- If the E-Signatures node is not deployed from the User Mode Navigator for the project/shell in which the task resides, then, when you sign in, the system takes you to the home tab of the E-Signature Tasks node, and the E-signature task can be accessed from this log.
- If the E-Signatures node is not deployed for the Home tab as well, then, when you sign in, the system takes you to the project/shell landing page and displays the message: You do not have permission to view E-Signature tasks. Contact your Company Administrator.
The above conditions apply only if the status of the E-Signature Task that is sent to you is "In Progress." If the status is not "In Progress," the task window does not appear. Instead, you will be navigated to the E-Signatures node in the respective project/shell or home tab (or to the shell landing page if the node is not deployed). In the latter case, you will be presented with the message: You do not have permission to view E-Signature tasks. Contact your Company Administrator.
Related Topics
Last Published Saturday, February 28, 2026