Using AI to Summarize a BP (Cloud Only)

Using the Records Summarization feature, you can:

When the feature is available, the toolbar of the applicable BP log includes a Summarize Records option. (If the option is not visible, it is because Records Summarization is disabled or enabled only for Company Users and you are a Partner User, because the BP is not configured for use with Records Summarization, or because the BP Type does not currently support Records Summarization.)

You can configure settings that you want to use for the summary prior to generating it, or you can generate a summary and then change the settings. You can also save and delete summaries.



Last Published Monday, October 13, 2025