Resetting User Sessions

Reset a locked-out user's session to grant the user rights to initiate a new session. Users may be locked out if they have attempted to log in while a session is already running, or if they have repeatedly entered incorrect login information.

Note

If you reset a user's session while they are using P6, P6 Team Member Web, P6 for Android, P6 for iOS or P6 Professional, their session will be ended and they will need to log back in again. Users of P6 Professional might not be aware that their session has ended for up to five minutes. Data changes they make after their session is ended will be lost. Therefore, it is important to let users know you will be resetting their session before hand wherever possible.
For on-premises deployments, system administrators can use the Primavera P6 Administrator to specify the number of times a user can fail to log in before P6 locks them out. The default setting is 5.
For on-premises deployments, accounts that are locked out, but not reset, will become available after a length of time defined in the Primavera P6 Administrator. The default setting is 1 hour.
For more information about Primavera P6 Administrator, refer to P6 EPPM System Administration Guide (on-premises only).

To reset sessions for users:

Click the User menu and select User Sessions.
On the Manage User Sessions page:
Caution Oracle recommends that users only be reset if they are locked out. Once a user session has been reset, the user will be returned to the login screen.
1. Select the users whose sessions you want to reset.
2. Select Actions and then select Reset User.

Tip

A user account that is locked out is highlighted in red and denoted by an asterisk.
You must be an Admin Superuser to access the User Sessions page.
The User Sessions page displays users who are currently logged in, users who left the application but did not log out, and users whose failed login count exceeds the acceptable threshold.

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