Changing Version Settings After Distribution

If users receive an error message such as Unable to select required upgrade kits to upgrade your system when attempting to retrieve an upgrade kit, then Minimum Old Version and Maximum Old Version might be set inappropriately.

The following procedure describes how to correct inappropriate values for Minimum Old Version and Maximum Old Version after an upgrade kit has been distributed.

To change Minimum Old and Maximum Old versions of an upgrade kit after distribution

1. Navigate to the Administration - Siebel Anywhere screen, then the Upgrade Kits view.

   The Upgrade Kits list appears.

2. From the Upgrade Kits list, select the target upgrade kit.

3. If the status is Active, then change the status to Pending.

4. Change Minimum Old Version and Maximum Old Version values according to your requirement.

   If you want the upgrade kit to be available for every client, then set both values to blank.

5. While the upgrade kit is selected, click Activate.

   Note: Do not change the status of the upgrade kit to Active manually. Manually changing the status in this way does not actually activate the upgrade kit.

You do not need to reapply or redistribute the upgrade kit.