Upgrade Configurations

An upgrade configuration is a definition of the setup used by a particular set of Siebel Anywhere subscribers, such as users of Siebel Call Center clients or Siebel Sales clients. A configuration associates a particular set of Siebel Anywhere subscribers with the specific set of upgrade components that those subscribers must have managed and maintained. Each Siebel subscriber belongs to an individual Siebel Anywhere configuration.

When Siebel Anywhere checks whether a particular subscriber needs an upgrade, it checks the versions of all components included in that subscriber's configuration.

Siebel Business Applications provide client configurations to support different applications. Some examples include the following:

• Siebel Call Center Client

• Siebel Marketing Client

• Siebel Partner Manager Client

• Siebel Sales Client

• Siebel Service Client

• Siebel Test Client

Each subscriber can be assigned to one of these configurations. Siebel administrators can also create new configurations for special situations or for applications or products for which predefined components or configurations are not provided.

Note: Siebel Anywhere supports global deployments by including seeded upgrade configurations and components for some supported languages included within your Siebel Business Applications. You might need to create new configurations to support languages for which seed data is not provided. Consider carefully the receivers or subscribers to any upgrade kit you create, and use the correct upgrade component based on end-user languages for Siebel applications.

By default, Siebel Anywhere uses the value of the ComponentName entry in the [Siebel] section of a Siebel client application's CFG file to determine what configuration is used by the client user (employee) and thus what components are to be checked. The server parameter Upgrade Component specifies the configuration for Siebel Server.

It is possible to override a client's default configuration assignment by using the Administration - Siebel Anywhere screen to assign the client to a different configuration. This method of assigning a client to a configuration is appropriate for situations in which the assignment is temporary. For example, a client might be assigned to a specific configuration to let that client's user test an upgrade kit for a particular application's CFG file before it is released for general use. These temporary assignments are also called dynamic assignments.

For more information about viewing the employees that are dynamically associated with Siebel Anywhere configurations, see Identifying Configurations to Deliver Upgrade Components. For more information about modifying and creating Siebel Anywhere configurations, see Modifying and Creating Siebel Anywhere Configurations.