Warranty Claim Statuses
With each action performed throughout the life cycle of a warranty claim, the status changes to reflect its current state. The following table shows the various statuses of a warranty claim.
Status | Description |
---|---|
Draft |
All lines in the warranty claim are in draft status. |
Approved |
All lines in the warranty claim are in approved status or at least one line is approved and the remaining lines are rejected or canceled. |
Rejected |
All lines in the warranty claim are in a rejected status or at least one line is in the rejected status and the remaining lines are in rejected status. |
Approval In Progress |
At least one line is in one of the following statuses: office referral, field referral, or clarification required. |
Payment Request Sent |
The Warranty Payment module has sent the payment request to financial. |