Warranty Claim Statuses

With each action performed throughout the life cycle of a warranty claim, the status changes to reflect its current state. The following table shows the various statuses of a warranty claim.

Status Description

Draft

All lines in the warranty claim are in draft status.

Approved

All lines in the warranty claim are in approved status or at least one line is approved and the remaining lines are rejected or canceled.

Rejected

All lines in the warranty claim are in a rejected status or at least one line is in the rejected status and the remaining lines are in rejected status.

Approval In Progress

At least one line is in one of the following statuses: office referral, field referral, or clarification required.

Payment Request Sent

The Warranty Payment module has sent the payment request to financial.