Creating Correspondence Activities for Sites

You can track all correspondence (phone, fax, email, and letters that the postal service delivers) between a site and a study team member as correspondence activities for the site. You can create such activities for multiple sites. This feature provides an easy way to capture all forms of communication between a site and an employee, or between business partners, such as a CRO (clinical research organization) or central laboratory.

For each created correspondence activity, you create an activity record in the Activities view of the Contacts screen for each of the contacts.

This task is a step in Process of Managing Sites and Contacts for Clinical Trials.