Configuring Siebel Workflow to Use MLOV Fields

To determine whether a condition is true, Siebel Workflow compares values in target tables against values in the Business Process administration tables. Siebel Workflow cannot compare the language-independent code to the display value because of the following differences:

• Siebel CRM stores the language-independent code in the MLOV column of the database table.

• Siebel CRM stores the display value in the Business Process Administration table.

To allow Siebel Workflow to work with an MLOV column, you must configure workflow objects so that they compare the language-independent code in the target table with the language-independent code in the Business Process Designer administration table. You must do this for the following objects:

• Conditions for the workflow policy

• Argument for the workflow policy

For more information, see Siebel Business Process Framework: Workflow Guide.