1. Mobile Guide: Connected
  2. Configuring the Siebel App on iOS and Android Devices

Configuring the Siebel App on iOS and Android Devices

This procedure shows how to configure the Siebel app on iOS and Android devices. This involves dynamically connecting to a Siebel Server by entering the Siebel Mobile Application URL.

This procedure assumes that you have already downloaded and installed the Siebel app from either the Apple App Store for iOS devices or from Google Play for Android devices as shown in Downloading and Installing the Siebel App.

To configure the Siebel app

  1. If not already done so, set up the Host Server where Siebel Mobile applications are located as shown in Setting Up the Host Server for Siebel Mobile.

  2. Start your iOS or Android device and then tap Siebel to start the Siebel app.

    In the Host section, enter the application URL as follows:

    https://<web site domain>/<objmgr>/<lang>

  3. Note: For HTTPS setup, the CA Certificate used to trust the Siebel Web Server must be installed on all mobile devices (iOS and Android).
    Note: Use the Reset Application option to reset the server. For more information, see Resetting the Host Server Using the Siebel App.

  4. If this is your first time starting the Siebel app on your mobile device, accept the end-user license agreement.

  5. Tap the Go button next to the host address to go to the Login page of the Siebel app.

  6. Type in the Username and Password credentials for the application, and then tap Sign In.

    Note: Reset the application if you want to use different credentials for subsequent login. For more information, see Resetting the Host Server Using the Siebel App.

    After successful login, the application starts and is rendered as normal in the Siebel app. The following buttons appear inside 9 dot grid icon under the application banner and persist for all views in the application:

    • Refresh button for refreshing the page in the Siebel app.

    • Attachment button for going to the Attachment Manager view. For more information, see Managing Attachment Downloads.

    • Home button for returning to the Home page of the Siebel app.

    Note: After successful login to Siebel Mobile disconnected applications, the Identifier is populated with a unique ID (Sync Node ID) identifying the application that was synchronized after successful login.
    Note: The Identifier does not apply to Siebel Mobile connected applications.