Installing Third-Party Application Software for Use with the Universal Connector
Unlike most other third-party software, you must install third-party software for use with the Universal Connector after you install Siebel CRM. Install the third-party software in the SDQConnector directory where your Siebel CRM are installed; that is, the Siebel_Server_root/SDQConnector directory. See the documentation provided by the third-party vendor for instructions.