Searching for Records by Scanning Barcode Data

You can use a barcode reader to search for records in the Siebel Mobile application for Siebel Field Service by scanning barcode data. For example, the following procedure shows you how to search for a service request by scanning the service request number. For more information about the barcode functionality in Siebel Mobile, see Scanning Barcodes in Siebel Mobile.

To search for records by scanning barcode data

1. Select QuickSearch in the search toolbar on the application banner.

2. In the Barcode drop-down list, select Asset#.

   A text box field appears.

3. Scan the barcode (in this example, the asset number).

   A query is performed and results are returned in the view containing the record with the Asset# data.