Siebel Mobile Application Logging

You use the Logs button on the application home screen, shown in the following image, to generate the log event messages and debug information for Siebel Mobile disconnected applications, provided that logging has been enabled for the application.

Following information is captured as a part of LOG file:

1. Logged in user details (Sync node ID is available only for offline enabled applications)

2. Device information like device name, manufacture, model, free memory, RAM and other hardware information which is helpful to understand the hardware level bottlenecks and thresholds.

3. All the following types of logs are captured

   • Default logs

   • Information

   • Errors

   • Browser errors

   • Warnings

Note: It is recommended to turn on the Log Button when there is a need to capture logs or when the technical support team asks you to do so. Or else the button can be disabled on the day to day usage.

Information about the following is included in this topic:

• Enabling Logging for Siebel Mobile Users

• Clearing Log Information

• Send Log Information

• About Siebel Mobile Log API