Configuring the Maximum Retry for Processing EAI-SOAP Request Parameter

When the server or network is busy, a SOAP request may not be handled immediately, returning an error. This parameter ensures a reasonable number of subsequent attempts to handle the request by the Siebel Server, in the case of a failure.

Note: The recommended value is 5 (the default setting). But a value of 0 (zero) is not allowed because this would cause the server to not attempt to handle incoming requests at all.

Use these steps to set this parameter:

1. Log into the Siebel Management Console.
2. Find the Application Interface Profile that you wish to update.
3. Edit the Application Interface Profile.
4. Go to the Applications section of the Profile.
5. Expand the EAI application section of the Profile.
6. Expand the Basic section of EAI application.
7. If the Configure EAI HTTP Inbound Transport checkbox is not selected, select it.

   This will cause the Maximum Retry for Processing EAI-SOAP Request field to appear.

8. Set the value of the Maximum Retry for Processing EAI-SOAP Request field to a valid integer between 1 and 5. You can use more than 5, but the default and recommended value is 5.
9. Click Submit.