Adding Contact Addresses

A contact record can have multiple addresses. These addresses are used in various ways in your Siebel application, such as specifying destinations for statements with which contacts are associated. You can also designate different types of addresses, with different start and end dates, as seasonal and temporary addresses that are valid during specific periods of time.

To add contact addresses

  1. Navigate to the Contacts screen, then the Contacts List view.

  2. In the Address field of the contact for which you want to add addresses, click the select button.

  3. In the Contact Addresses dialog box, select the addresses.

    The address record with a check in the Primary field appears in the address fields for the contact.

  4. Drill down on the name of the contact.

  5. Click the Addresses view tab.

  6. In the Addresses list, modify the fields of the added addresses as required.

    Some fields are described in the following table.

    Field Comments

    Start Date

    Select the start date and time for the address.

    End Date

    Select the end date and time for the address.

    The Start Date and End Date fields are required for addresses with values of Seasonal and Temporary in the Type field. Seasonal addresses define alternate, seasonal billing addresses in the integration of Siebel Energy with Oracle Utilities Customer Care and Billing. For more information, see Customer Data Mapping from Oracle Utilities Customer Care and Billing to Siebel Energy.

    Active

    Select this check box to designate that the address is currently valid for the contact.

    Type

    Select the type of address. Type values categorize the address for functional purposes.