The Siebel Administrator

The administrator sets up the activity templates that the corrective and preventive action team members use in the course of planning, implementing, and verifying corrective and preventive actions.

Before creating these templates, the administrator consults with the corrective and preventive action team. It is very important that the activities defined by the template accurately and completely reflect the company’s policies and procedures for the handling of corrective and preventive actions.

The administrator also checks the necessary codes for CAPA have been set up as appropriate for the company’s business needs.