Troubleshooting Syndicated Data Loading

If the Siebel Business Application client session locks or terminates during a syndicated data file import, do the following procedure.

To fix a session lock or termination

1. In a DOS window, navigate to the siebel_server\FS folder.

2. Copy S_NODE_ATTxxx.SAF (containing S_NODE_ATTxxxx.dat) to CLIENT\LOCAL\FILES.

3. Navigate to the CLIENT\LOCAL\FILES folder.

4. Delete S_NODE_ATTxxxx.dat.

5. Restart the Life Sciences client.

6. Click Import.