About Setting Up Redemption Packages as Promotions

The redemption package promotion is invoked if the member redeems more than one product specified in the package. This topic describes the redemption product, base price list, and promotion setup.

Another approach is to use a bundle product. A bundle product enables a user to select more than one product in the bundle product and set the price at the bundle product level.

The redemption package setup as a promotion has several subprocesses. The required promotion setup is as follows:

• Redemption voucher type setup.

• Redemption product and base price list setup. For more information, see Example of Setting Up a Redemption Product and Base Price List for a Redemption Package.

• Redemption promotion setup. For more information, see Example of Setting Up a Redemption Promotion for a Redemption Package.

The transaction processing that occurs is as follows:

• Initiate a redemption request on a Service Center UI, or loyalty program portal or third-party system

• Generate a quotation (using Get Redemption Price)

• Collect credit card payment (if points plus pay and taxes are used)

• Create a redemption transaction

• Generate a redemption voucher (if the product has a voucher)

• Issue the redemption voucher (if the product has a voucher)