About Using Redemption Vouchers

For partner redemptions, a member quotes the voucher number as a form of payment for activities such as a room booking, or a car rental. The partner validates the activity with loyalty program operations, which then manually change the voucher status to: Reserved. This status prevents the member from quoting the voucher number to another partner to obtain a redemption product. Once the member presents the voucher to avail the redemption to the partner, the partner contacts Loyalty Program Operations in real time or sends a batch of availed redemption transactions to change the status of the vouchers to Availed or Used.

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