1. Loyalty Administration Guide
  2. Creating Additional Rules for the Base Tiers

Creating Additional Rules for the Base Tiers

Now that you have finished creating two rules to upgrade members to the platinum tier, you must also create additional rules to automatically Upgrade to other tiers, manually upgrade to other tiers and manually Qualify for Base.

For example, if your loyalty program’s tier class has 4 tiers Base, Silver, Gold and Platinum, Base tier being the lowest tier, then you must additionally create the following rules for the base tier, in the following sequence:

  • 120k Points & Not Expired - Upgrade to Gold, sequence 3

  • 40 Flight Segments - Upgrade to Gold, sequence 4

  • 60k Points & Not Expired - Upgrade to Silver, sequence 5

  • 20 Flight Segments - Upgrade to Silver, sequence 6

  • Base Expired, Qualify Base, sequence 7

  • Manual Upgrade to Silver, sequence 8

  • Manual Upgrade to Gold, sequence 9

  • Manual Upgrade to Platinum, sequence 10

  • Manual Qualify Base, sequence 11