Enabling the Audit Trail for the Personal Payment Profile Business Component

In order to enable this business component, you must be logged into the Siebel Loyalty as the loyalty administrator with the appropriate rights to modify the Audit Trail configuration.

To enable the audit trail for the Personal Payment Profile business component

  1. Navigate to the Administration - Audit Trail screen.

  2. Activate the Audit Trail for Personal Payment Profile and enable the following fields:

    • Account Holder

    • Account Number

    • Account Type

    • Billing Address Line 1

    • Billing Address Line 2

    • Billing City

    • Billing Country

    • Billing State

    • Billing Zip Code

    • Credit Card Verification Key Index

    • Credit Card Verification Number

    • Expiration Month

    • Expiration Year

    • Payment Profile Type

    • Valid From Date

    Note: It might also be advisable to activate the audit trail for fields that are used during the order-taking process where payment information is stored.

In addition to the fields mentioned here, it might be necessary to audit other fields added during customization of the Siebel Loyalty product.