Lending Points to Loyalty Members

If a member has almost enough points to qualify for a desired redemption, then some companies lend the member enough points to qualify. The member pays back the loan with future accruals.

Loyalty does not allow a member to have a negative point balance. Instead, loans are used.

Note: Loans can only give nonqualifying points.

To decide whether to lend a member points, you can perform the task described in Viewing Loyalty Member Details.